The Department of Social Welfare and Development (DSWD) was recognized on Wednesday (October 30) by the Anti-Red Tape Authority (ARTA) for its outstanding performance in anti-red tape initiatives during the recent ARTA Report Card Survey (RCS) Awards for the 2023 RCS 2.0 at the Conrad Hotel in Pasay City.
The recognition aligns with Section 20 of Republic Act No. 11032, also known as the Ease of Doing Business (EODB) Law, and Rule 12 of its Implementing Rules and Regulations (IRR).
DSWD officials from the Central Office and participating Field Offices (FOs) led by Undersecretary for Policy and Plans Group (PPG) Adonis Sulit were present to accept the plaque of recognition.
“These awards underscore our dedication to ensuring that our programs and services meet the highest standards of efficiency and effectiveness, in line with the government’s drive to reduce red tape and enhance public service delivery,” Undersecretary Sulit, who is also the DSWD Vice Chairperson of the Committee on Anti-Red Tape (CART), said in a statement.
As part of the RCS 2.0, ARTA evaluated 860 government agencies on their compliance with the EODB law. The survey measured key performance indicators, including the submission of compliance reports, client satisfaction, service provision, delivery and quality, and overall recognition of service excellence.
Among the eight DSWD offices assessed, seven were recognized for their exceptional performance. The Central Office, along with FOs CALABARZON, 7 (Central Visayas), 11 (Davao Region), and CARAGA, were honored with the prestigious RCS Gold Award for demonstrating excellent performance.
The DSWD FOs 5 (Bicol Region) and 12 (SOCCSKSARGEN) received the Silver Award for achieving Very Satisfactory performance.
The DSWD FO-6 (Western Visayas) was previously recognized by ARTA for its significant contributions to process streamlining initiatives during the 2024 Ease of Doing Business Summit held in Iloilo City in August 2024.
Out of the 860 national government agencies (NGAs) surveyed by ARTA, the DSWD FO-11 stood out as the Top 3 performer in the NGAs category.
The FO-11 was also one of the nine NGAs to achieve the highest scores in the RCS 2.0, excelling in areas such as access, facilities, payments, and processes.
Additionally, the FO was among the 124 agencies to secure top marks across all four key government service aspects in the inspection checklist.
“The accolades received by the DSWD is a reflection of our strong commitment to upholding the provisions of the EODB law and streamlining its processes to deliver efficient, client-centered services” Undersecretary Sulit pointed out.
The recognition also serves as a testament to the DSWD’s continuous efforts to improve and simplify government services, ensuring that they remain accessible and responsive to the needs of the public, according to the DSWD official.
Joining Undersecretary Sulit in the awarding ceremony were Assistant Secretary for Policy and Plans Group Rodolfo Santos; FO-7 Director Shalaine Marie Lucero; FO-CARAGA Assistant Regional Director for Administration Tristan Telen; FO-CALABARZON Assistant Regional Director for Administration Alkent Bacolod; FO-11 OIC-Assistant Regional Director for Administration Mia Dulce Corazon Vergara, and other Anti-Red Tape Unit (ARTU) focal persons from participating DSWD FOs.# (AKDL)
Tagalog Version
DSWD kinilala ng ARTA sa natatanging pagganap at inisyatibo sa anti-red tape
Kinilala ng Anti Red Tape Authority ( ARTA) ang pambihirang pagganap ng Department of Social Welfare and Development (DSWD) kaugnay ng inisyatibo nito sa anti-red tape.
Ang pagkilala ay ginanap ss katatapos na ARTA Report Card Survey (RCS) Awards para sa 2023 RCS 2.0 na ginanap sa Conrad Hotel ,Pasay City.
Ang recognition ay batay na rin sa Section 20 of Republic Act No. 11032, o Ease of Doing Business (EODB) Law, and Rule 12 of its Implementing Rules and Regulations (IRR).
Mga DSWD officials mula sa Central Office at Field Offices (FOs) sa pangunguna ni Undersecretary for Policy and Plans Group (PPG) Adonis Sulit ang kasama na tumanggap ng plaque of recognition.
“These awards underscore our dedication to ensuring that our programs and services meet the highest standards of efficiency and effectiveness, in line with the government’s drive to reduce red tape and enhance public service delivery,” sabi ni Undersecretary Sulit.
Bilang parte ng RCS 2.0, na-evaluate ng ARTA ang 860 government agencies sa naging compliance nito sa EODB law. Sinukat sa survey ang key performance indicators, kabilang ang submission of compliance reports, client satisfaction, service provision, delivery and quality, at overall recognition of service excellence.
Pito mula sa walong DSWD offices ang kinilala sa kanilang exceptional performance. Kabilang ang Central Office, FOs CALABARZON, 7 (Central Visayas), 11 (Davao Region), at CARAGA, ang pinarangalan ng prestigious RCS Gold Award for demonstrating excellent performance.
Ang DSWD FOs 5 (Bicol Region) at 12 (SOCCSKSARGEN) ay tumanggap ng Silver Award para sa kanilang Very Satisfactory performance.
Nauna ng kinilala ng ARTA ang DSWD FO-6 (Western Visayas) para sa natatanging ganap nito sa kanilang streamlining initiatives matapos ang 2024 Ease of Doing Business Summit na ginanap sa Iloilo City nitong August 2024.l
Kabilang ang FO-11 sa siyam na NGAs na nakakuha ng mataas na scores sa RCS 2.0, nagkamit sila ng mataas na grado dahil sa access, facilities, payments, at processes.
Kabilang din ang FO sa 124 agencies na nanguna sa mga lgovernment service aspects sa inspection checklist.
“The accolades received by the DSWD is a reflection of our strong commitment to upholding the provisions of the EODB law and streamlining its processes to deliver efficient, client-centered services” sabi ni Undersecretary Sulit.
Kabilang sa mga dumalo sa awarding ceremony sina Undersecretary Sulit, Assistant Secretary for Policy and Plans Group Rodolfo Santos; FO-7 Director Shalaine Marie Lucero; FO-CARAGA Assistant Regional Director for Administration Tristan Telen; FO-CALABARZON Assistant Regional Director for Administration Alkent Bacolod; FO-11 OIC-Assistant Regional Director for Administration Mia Dulce Corazon Vergara, at Anti-Red Tape Unit (ARTU) focal persons mula sa DSWD FOs.# (MVC)
