The training was attended by 65 technical staff from various SB divisions, including the Standards and Development Division (SDD), Standards Compliance Monitoring Division (SCMD), Standards Enforcement and Advocacy Division (SEAD), and personnel from the Financial Management Service (FMS).
HELPS is the DSWD’s online integrated permit system that aims to increase the number of licensed public and private SWDAs, the DSWD’s partners in providing social welfare services to the poor and vulnerable sectors.
In preparation for the upcoming launch of the Harmonized Electronic License and Permit System (HELPS), the Department of Social Welfare and Development (DSWD) has been training its personnel on how to manage and navigate the reengineered system for registration, licensing, and accreditation (RLA) of social welfare and development agencies (SWDAs).
DSWD Standards Bureau (SB) Atty. Megan Therese Manahan said the June and July training on HELPS Backroom Series at the DSWD Central Office in Quezon City was designed to ensure that SB personnel who will manage the system are well- equipped to receive and process applications from SWDAs.
“The four-day training is part of the agency’s continuous efforts to enhance the system which includes adding new features such as real-time monitoring, automated notifications, and user-friendly interfaces,” Director Manahan said.
Part of the training, according to Director Manahan, includes backroom management and walkthrough of the client side of the system to ensure seamless, stress-free, and fast online application process for the end-users.
The SB Director said HELPS will provide stakeholders with a smooth application for RLA, public solicitation (PubSol), and duty-exempt importation (DEI) for foreign donated goods.
“HELPS streamlines the process of application for RLA and other regulatory services. It simplifies the procedure and lessens the requirements, reducing the previous 49 steps to 12 steps,” Director Manahan pointed out.
The training was attended by 65 technical staff from various SB divisions, including the Standards and Development Division (SDD), Standards Compliance Monitoring Division (SCMD), Standards Enforcement and Advocacy Division (SEAD), and personnel from the Financial Management Service (FMS).
The operationalization of HELPS is anchored on President Ferdinand R. Marcos Jr’s socioeconomic agenda on digitalization of government processes and operations.
HELPS is the DSWD’s online integrated permit system that aims to increase the number of licensed public and private SWDAs, the DSWD’s partners in providing social welfare services to the poor and vulnerable sectors.#
